Documentation is typically the most overlooked aspect of a sound technology plan.  Written documentation, including measurable objectives, ensures that your systems are built on a solid foundation.

Key Documents

Disaster Planning and Recovery

The purpose of this document is to ensure that critical data and systems are being protected against an unexpected loss.  If loss is experienced, this document also outlines the processes required to recover from such an event. 

Policies and Procedures

This document outlines what happens during the day-to-day operation of your systems.  Without formal policies and procedures, management will never be in control of the technology aspect of their business.

Business Continuity

This is typically the most complex document in the set.  All business processes and technology dependences should be defined here.

Documentation Examples

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